These Terms and Conditions govern your use of the Charles and Alex Home Improvements website and services. By accessing this site, you agree to comply with the following terms. If you do not agree, please discontinue use immediately.
1. Services Provided
Charles and Alex Home Improvements offers residential painting, commercial painting, roof installation, and roof repair services throughout Arizona. All services are subject to availability and may vary based on property conditions and project requirements.
2. Estimates and Pricing
All estimates provided are free and based on the information available at the time of assessment. Final pricing may change if additional work, repairs, or unforeseen conditions are discovered. Customers will be notified before any additional charges are approved.
3. Project Scheduling
Project start dates are scheduled based on availability and weather conditions. While we strive to meet agreed timelines, delays may occur due to factors outside our control, such as material shortages or weather-related issues.
4. Payments and Deposits
A deposit may be required to secure project materials and scheduling. Final payment is due upon project completion unless otherwise agreed in writing. Accepted payment methods will be specified during the estimate process.
5. Workmanship
We stand behind the quality of our services. Roofing and painting projects may include workmanship or material warranties, depending on the service type. Warranty details will be provided in your service agreement. Damage caused by neglect, misuse, or external conditions is not covered.
6. Customer Responsibilities
Customers must provide safe access to the work area and ensure personal items are removed or protected before the project begins. Charles and Alex Home Improvements is not responsible for damage to items left unsecured.
7. Liability Disclaimer
While we take every precaution to ensure safe and professional service, Charles and Alex Home Improvements is not liable for damages resulting from pre-existing structural issues, unforeseen site conditions, or hazards beyond our control.
8. Website Use
All content on this website—text, images, logos, and graphics—is the property of Charles and Alex Home Improvements. Unauthorized copying, reproduction, or distribution is prohibited.
9. Privacy Policy
Any personal information collected through forms or communications is used solely to provide estimates, schedule services, or respond to inquiries. We do not sell or share customer data with third parties.
10. Changes to Terms
We reserve the right to update these Terms and Conditions at any time. Continued use of the website indicates acceptance of the updated terms.
11. Contact Information
For questions regarding these Terms and Conditions or our services, please contact us directly through our website or by phone.
